Ezy P.C. Sales Privacy Policy

About this Notice

We respect your privacy. At Ezy P.C. Sales, our mission is to provide high-quality computer hardware and technical services with the transparency and trust expected of a family-founded business. Protecting the information we collect is vital to delivering the expert service our customers rely on.

Our approach to privacy is simple:

• We only collect information needed to process your orders and provide technical support.

• We only share your information with authorized partners (like shipping couriers and payment processors) necessary to fulfill our services.

• We will never sell your personal data. Marketing communications are only sent with your consent, and you can opt-out at any time.

 

Who we are

This policy applies to Ezy P.C. Sales (including ezypcsales.com.au and our associated marketplace storefronts).

How we collect your personal information

We typically collect information directly from you when you:

• Visit our website or marketplace stores (eBay, Bunnings).

• Place an order for hardware or technical services.

• Engage with us via email, phone, or our online inquiry tools.

• Request technical support or invoicing for services.

We may also receive demographic or device information (such as IP addresses and location) through standard web analytics to help us improve our website performance and product offerings.

What personal information we collect

The information we collect depends on your interaction with us:

• Ordering: Name, delivery address, email, and phone number.

• Technical Services: Details regarding your hardware (e.g., laptop model) and service history.

• Payment: Financial information required for processing transactions (handled securely via encrypted payment gateways).

• Digital Visitors: Device identifiers and cookies used to verify identity and improve site navigation.

 

How we use your personal information

Your information is used to ensure efficient service delivery, including:

• Processing orders, warranties, and returns.

• Providing technical troubleshooting and support.

• Verifying identity for fraud prevention.

• Meeting legal requirements under Australian Consumer Law.

 

Marketing & Opt-Out

We do not engage in unsolicited "spam." If you opt-in to our mailing list, you may receive updates on new hardware or tech tips. You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or contacting us directly at [email protected].

Who we share your information with

We share data only to facilitate our business operations:

• Shipping Partners: To deliver your hardware.

• Suppliers/Manufacturers: To facilitate warranty claims or product recalls.

• Payment Providers: To securely process your transactions.

• Professional Advisors: If required for legal or accounting purposes.

 

Security: Keeping your information safe

We take all reasonable steps to protect your data:

• Encryption: We use industry-standard SSL (Secure Sockets Layer) encryption for all sensitive information provided online.

• Internal Access: Access to your personal info is restricted to staff who require it to perform their jobs (e.g., billing or technical support).

• Marketplace Security: When purchasing through eBay or Bunnings, your data is also protected by their respective security infrastructures.

 

Access and Correction

You have the right to access the personal information we hold about you and ask for it to be corrected or deleted.

• To update your details: Log in to your account on ezypcsales.com.au or contact us via email.

• To request deletion: Send an email to [email protected].

 

How to contact us

If you have questions or concerns regarding your privacy, please contact our Privacy Officer:

Email: [email protected]

Attention: Privacy Officer

Location: Bribie Island, QLD, Australia

Changes to this policy

We may update this policy periodically to reflect changes in our services or Australian law. The latest version will always be available on our website.

Last Updated: May 2026