What payment options are available for online purchases?
We accept PayPal, Klarna, Afterpay, Bank Transfer, and Credit Cards (processed securely via PayPal).
FAQs
Quick answers about ordering, shipping, returns and warranty.
Quick answers about ordering, shipping, returns and warranty. Can’t find what you’re looking for? Head to our Contact Us page or call 0414 327 045.
Ordering & Payment
How much does shipping cost?
Shipping is a flat $15 per order, anywhere in Australia. Products marked with a Free Shipping badge ship free, and if your order includes one, your whole order ships free. See our Shipping Policy for full details.
Can I change or cancel my order?
Contact us as soon as possible via the Contact Us page or call 0414 327 045. If your order hasn’t been dispatched yet, we’ll do our best to update or cancel it.
Will I receive a tax invoice for my order?
Yes. Every order includes a GST tax invoice emailed to you when your order is processed. Ezy P.C. Sales ABN: 81 583 438 043.
Shipping & Tracking
Can I pick up my order from your Bribie Island workshop?
Online orders can't be collected in person. To bring you Australia's widest range of technology products, every order ships directly from our supplier fulfilment warehouses in Brisbane, Sydney, Melbourne, Adelaide and Perth, with fast, trackable courier delivery nationwide. Our Bongaree workshop at 13 Sunset Ave, Bribie Island, handles computer repairs, upgrades and custom PC builds. Please get in touch to book a job.
How quickly will my order be dispatched?
Orders for in-stock items placed before 1pm on weekdays are dispatched the same day from our supplier warehouses across Australia. Orders placed after the cutoff ship the next business day.
Do you ship Australia-wide?
Yes. We ship to metro and regional addresses across Australia via fast, trackable couriers. Delivery estimates are shown at checkout.
How do I track my order?
You’ll receive a shipping confirmation email with tracking details as soon as your order is dispatched.
Returns & Warranty
What is your returns policy?
If your item arrives faulty or damaged, contact us and we’ll arrange a repair, replacement, or refund in line with Australian Consumer Law. Change-of-mind returns may be accepted on unused items in original packaging. See our Returns & Refunds Policy for details.
Do your products come with a warranty?
All products are covered by the manufacturer’s warranty plus your rights under Australian Consumer Law. Warranty periods vary by product and are listed on each product page.
About Ezy P.C. Sales
Do you sell on eBay or other marketplaces?
Yes — you can also find us on eBay and Bunnings Marketplace. Ordering directly from our website is the simplest way to reach our team if you need help with your order.
Is Ezy P.C. Sales an Australian business?
Yes — we’re an Australian-owned business based on Bribie Island, Queensland (ABN 81 583 438 043), dispatching Australia-wide from supplier fulfilment warehouses across the country.
